Quality Policy

  • Quality awareness focused on the expectations and satisfaction of our patients will always be our priority.
  • Ensuring the safety of our patients, patient relatives and employees will be our top priority.
  • Being aware of the errors arising from the processes we will constantly review our systems and we will try to reduce the mistakes caused by people by supporting with trainings.
  • We will provide honest, high quality and economic health care services without compromising the trust of our patients, internal and external suppliers.
  • With the awareness that our employees are valuable, we will support them with trainings and make them active in their continuous improvement processes.
  • We will provide the working environment in which our employees are proud and will take the time to celebrate their success together.
  • By accepting our doctors, nurses and other employees as our business partners, we will include them in our continuous improvement processes.
  • We will follow technological innovations, scientific and managerial developments continuously and present them to our patients.
  • We will provide a spacious and reliable environment for our patients and employees by ensuring the continuity of the renewal of the physical environment.
  • We will become a brand as a boutique hemodialysis center.
  • We will ensure the continuity of the Quality Management System in line with our mission, policies and vision.
  • We will document the quality management system in international standards by establishing our dialysis center and ensure the continuity of our system.